If you aren't progressing, you are going backwards

Published on 27 November 2023

About the author: Jon Munson

As a Digital Delivery and Operations Consultant, I have honed my skills while working with some of the most dynamic and innovative digital agencies in the industry. I've had the opportunity to work with teams that are punching well above their weight, and I understand the unique challenges they need to overcome.

I’ve worked as a developer, project manager, producer, head of operations and delivery lead. Now it’s time for me to help teams like yours grow and win!



Start here, free

Most delivery problems come back to the same 4 things: no rhythm the team keeps, no owner for each step, no definition of done, and a process that lives in people's heads.

Rhythms, Roles & Expectations is the system I use with clients to fix that. It covers the one-hour mapping exercise I run first, how to set a rhythm the team keeps, one owner per step, and a definition of done for everything you sell.

It's short, it's free, and it works without me.

Get the guide



How I help:

  • Map Your Delivery - £97 - see your whole delivery process on one wall in an afternoon, and walk away with a ranked list of what to fix first. It's the exercise I run with clients, written up so you can run it yourself.

  • Operations Diagnostic - I map how your delivery actually runs, end to end, and show you where the time is going. You get a prioritised list of what to fix, and it's yours to act on with or without me. Fixed scope, £2,200.

  • Fractional Ops & Delivery - for when delivery needs someone senior on it and hiring a full-time ops director is the wrong move. I run it with you, part-time and ongoing, at whatever pace suits.