Stop rebuilding your delivery process every six months.
Map Your Delivery is the exact method I use in paid client engagements, packaged to run yourself. One wall, one afternoon, and a ranked list of what to fix first.
Instant access. Full refund if it doesn't earn its keep.
Most founders have never seen their own business laid out end to end. They run it from memory, which is exactly why every question still routes through them, why the same processes get rebuilt every six months, and why "we should fix delivery" never gets past the first meeting.
The map fixes the seeing problem.
By the end of the afternoon
- Your whole delivery is on one wall, where the team can argue with it
- You can see where the time actually goes, rather than where you assume it goes
- You have 3 fixes, in the order they'll pay off
"I've never thought about my business this way. You've made it so clear."
Founder, after the first mapping sessionHere's what's in the kit:
- The full mapping method - the same one I run in £2,200 engagements: journey layout, the timing pass, the ownership pass, the team stress test, and ranking your findings into a fix list with an order.
- The 12-pattern cheatsheet - the diagnostic eye. The Hub, the Verbal Handover, the Report Factory, the Hero Save... what an outsider spots in your wall in the first hour, so you can spot it yourself.
- A worked example - a full delivery mapped end to end, so you can see the method land before you run your own.
- A walkthrough video - coming shortly, and free to everyone who buys now.
One afternoon. You'll know your three biggest fixes by the end of it - and they're usually not the ones you'd have guessed.
Who it's for
This is for you if
You're a founder or ops/delivery lead in a service business - agency, studio, consultancy - of roughly 5 to 30 people, where delivery works but feels heavier than it should.
This isn't for you if
You want someone else to do the looking. That's the Operations Diagnostic: same method, my eyes, fixed price, written findings. This kit is the do-it-yourself rung, and I mean that honestly - it's the complete method, the same one I run for clients.
The guarantee
Run the afternoon. If you don't find at least 3 fixes worth making, send me a photo of your wall and I'll refund you in full.
I'm Jon Munson. I've spent over a decade running delivery and operations inside agencies, studios and product teams, most recently as a fractional ops director for scaling service businesses. This is the method I actually use with clients, written down.